|About Us Torsports are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.
Our Contact details:
33 Chorley Road Sheffield S10 3RL United Kingdom
Phone: 0845 4633082
Email: sales [at] torsports [dot] co [dot] uk
Vat Reg No.
Vat Reg No. 941 7637 06
|Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.
We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
All goods remain the property of Torsports until paid for in full.
|Shipping And Handling UK Standard Delivery - £3.00
Orders where weight and volume permits will be sent by Royal Mail first class, signed-for service. There is a flat rate charge of £3.00 for such orders.
UK Large/Bulky Orders - £8.00
Orders which are too bulky for Royal Mail will be sent by courier. There is a flat rate charge of £8.00 for such orders.
UK Free Delivery
On orders over £100 delivery will be free of charge.
For International orders a deliver price will be given on application.
|Delivery Schedule In the highly unlikely event you do not receive your order within 3 days, please contact us either by emailing us at firstname.lastname@example.org, or calling us on (Tel No.)
We will then investigate the matter and throughout this process keep you update with developments
Errors or shortages must be notified within 3 working days of receipt of the goods. None delivery must be notified withing 5 working days, otherwise the customer will be deemed to have received the goods.
|Back Orders If your item is not in stock, we will back order for you. Usually you will receive these orders within 15 wokring days. You will always be emailed with the option to cancel your order if you would rather not wait.
|Tax Charges For orders made from the UK or the European Union, 17.50% VAT is added. All other orders are VAT free.
|Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
|Guarantee All our products are covered by the Manufacturers guarantee. (see www.topspintennis.de)
|Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 0845 4633082 (International +44 0845 4633082) or write to us at 33 Chorley Road Sheffield S10 3RL United Kingdom
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes